NATWEST MARKETS PLC has completed the GBP-14 Diagnostic and is certified as a Customer of Choice. Unlike a Fast Payment Score, this is a full independent assessment across 14 practice areas -- payment behaviour is one input among several, not the whole picture. The review and heatmap below are the outcome of that assessment; no single number is issued, since this diagnostic didn't produce one.
How reliably and transparently the organisation handles payment itself — timing, dispute resolution, and clarity of process.
How easy the organisation is to work with day-to-day — onboarding, purchase orders, invoicing, and reducing risk to suppliers' invoices.
How suppliers are treated directly — access to escalate issues, relationship quality, and fairness of contract terms.
Whether leadership, learning and governance reinforce good supplier practice over time, rather than relying on one team or process.
Fast Payment Score, 0–100 — the line rising means faster, more reliable payment over time; falling means it's slipping.
| Year | Avg. days to pay | % paid late | Score |
|---|---|---|---|
| 2018 | 13.5 | 5.5% | 86 |
| 2019 | 14 | 5% | 86 |
| 2020 | 13.5 | 6.5% | 86 |
| 2021 | 42 | 14% | 58 |
| 2022 | 10 | 6.5% | 88 |
| 2023 | 6.5 | 2.5% | 93 |
| 2024 | 6.5 | 2% | 94 |
| 2025 | 5 | 1% | 95 |
| 2026 | 5 | 1% | 95 |
% of invoices paid within 30 days, 31–60 days, and 60+ days, each year.
Answered from NATWEST Markets's own published payment-practice reporting.
NATWEST Markets paid its suppliers in 5 days on average in its 2026 reporting period, based on the payment-practice figures UK businesses of its size must report publicly twice a year.
1% of invoices were paid outside the agreed terms in its 2026 reporting period. 99% of its invoices were paid within 30 days.
95 out of 100, which places NATWEST Markets in the Certified Customer of Choice band on the Good Business Partners directory. The score is built from average days to pay and the share of invoices paid late, across every period the company has reported. It has been recognised with a Fast Payer Award in 2024, 2025, 2026.
From the Reporting on Payment Practices and Performance regulations, under which large UK businesses publish their payment performance every six months. Good Business Partners collects those filings and scores them; the figures are not supplied by NATWEST Markets.
Fast Payment Score, derived from reported average days to pay and % invoices paid late. Not a Supplier Choice Index score.
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